退款政策

Set="utf-8">Set="utf-8"><Span data-mce-fragment="1">我們衷心希望您喜歡收到的產品。但如果沒有，你想要退款也是可以理解的。您可以在以下期限內退貨&nbSp;Span><Span data-mce-fragment="1">15天Span><Span data-mce-fragment="1">&nbSp;包裹送達後。Span>


退貨費用：

<Span data-mce-fragment="1">普通的Span>
<Span data-mce-fragment="1">退貨費用由您負擔。Span>

<Span data-mce-fragment="1">鴻益PLUSSpan>
<Span data-mce-fragment="1">美國：免費退貨。Span>
<Span data-mce-fragment="1">其他國家：50%的退貨費用由HOOOYI負擔。Span>

<Span data-mce-fragment="1">如何成為HOOOYI PLUS？點選&nbSp;這裡&nbSp;加入我們。Span>


狀況：

<Span data-mce-fragment="1">答：請確保所有物品均未穿過、未洗淨且在原包裝中且附有所有標籤。任何看似被穿過、洗過或以任何方式改動過的物品均不符合退款條件。Span>
<Span data-mce-fragment="1">B. 原始運費（如有）不可退還。Span>
<Span data-mce-fragment="1">C.請確保訂單仍在退貨期限內。Span>
<Span data-mce-fragment="1">D.這不是一份交換訂單。Span>


補充：

<Span data-mce-fragment="1">A.如果您的訂單已發貨且仍在運輸途中，我們不能為您要求退款，除非我們認為您的包裹遺失。Span>
<Span data-mce-fragment="1">B.請注意，HOOOYI 對因客戶疏忽行為而導致的送貨失敗不承擔任何責任。疏忽行為包括但不限於拒絕出貨確認、收貨人資訊不正確/不完整（例如訂單地址、聯絡電話、收貨人姓名）。在這種情況下，我們無法為您要求退款。Span>
<Span data-mce-fragment="1">C.若該訂單為換貨訂單，則無法申請退款。


Span>如何返回？
<Span data-mce-fragment="1">
1. 登入&nbSp;退貨中心。
2. 選擇您要退回的商品。選擇原因，新增圖片。
3. 選擇解決方案。
4. 選擇退貨方式，然後提交。
提交退貨請求後，您將收到一封通知電子郵件。Span>


如何將物品寄回？

<Span data-mce-fragment="1">A.我們提供您運送標籤：請登入退貨中心或尋找要求審核電子郵件。下載並列印運輸標籤。然後包裝物品，去郵局並運送到我們的美國倉庫/德國倉庫。Span>

<Span data-mce-fragment="1">B.我們不提供您運輸標籤：您可以選擇任何承運人。包裝退回的物品並將其運送至我們的美國倉庫/德國倉庫。請在發送包裹後向我們發送追蹤號，這是我們識別您的訂單的關鍵資訊。如果您不選擇追蹤服務，請向我們發送您的回執，以便我們透過其他方式搭配您的包裹。

請不要將您的退貨寄送至包裹上的寄件人地址。這不是退貨地址，會影響您的退貨處理。
Span>

我的退款在​​哪裡？

<Span data-mce-fragment="1">您的包裹送達我們的倉庫後，我們需要 1-7 天的時間來處理。我們處理包裹後，退款可能需要 7-14 天才能出現在您的帳戶中，具體取決於您使用的付款方式。Span>

<Span data-mce-fragment="1">A. 透過信用卡或金融卡支付：退款將在 7-14 天內存入您的帳戶。請聯絡您的發卡銀行，以了解退款何時存入您帳戶的詳細資訊。Span>
<Span data-mce-fragment="1">B.透過PayPaL付款：退款將在1-7天內存入您的帳戶。Span>
<Span data-mce-fragment="1">C.透過商店信用卡支付：退款將立即存入您的帳戶。Span>
<Span data-mce-fragment="1">
如果您想更換商品，請點擊&nbSp;Span><Span data-mce-fragment="1">這裡Span><Span data-mce-fragment="1">。Span>

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